For Support Teams

Empower Your Support Team with Real-Time Status

Give your support team instant visibility into system health. Reduce ticket volume by 60% with proactive status pages and automated incident updates.

All Systems Operational

API Services

Website

Database

Tickets Reduced by 63%

Fewer "is it down?" questions thanks to status page

Common Support Team Challenges

Support teams waste hours answering the same question during incidents. Without real-time status information, they can't provide accurate answers.

Customers report issues before your team knows they exist. This damages credibility and makes support look uninformed.

One outage generates hundreds of duplicate tickets. Support teams get overwhelmed instead of helping engineering resolve the issue.

Support team has no dashboard showing real-time system health. They have to ask engineering, creating delays and inefficiency.

Create branded status pages customers can check themselves. Reduce "is it down?" tickets by 60-80%.

Support team gets alerted immediately when issues occur—before customers start calling. Stay ahead of the ticket flood.

Give your team a real-time view of all systems. Answer customer questions confidently with accurate, up-to-date information.

Automatically update customers about ongoing incidents. Focus support time on helping, not repeating the same status update.

60%

Fewer Tickets

Status pages eliminate "is it down?" questions

10min

Average Savings

Per incident with proactive alerts

100%

Visibility

Real-time status for all services

Give your team the tools they need to provide better, faster support.